The following document outlines what types of data we (Novus Computers) collect, why it is collected and how it is used. Please read this document carefully.
What Information We Collect
We collect a variety of information from you, our customer, in order to provide you the best service possible. This information helps us determine things like, what language you speak, what type of customer you are (business, residential, etc) and how best to contact you while assisting you with your needs. This information usually includes but is not limited to: your name, phone number, mailing address and email address.
How We Use This Information
The information you provide to us is primarily used to help us keep in contact with you during service work or a purchasing process. We may also occasionally use this information to send you helpful tidbits, brief survey’s, or just to touch base every once in a while. Please note that if you would prefer us not to contact you outside of service work or purchasing processes, you may opt out of these additional contacts by writing or emailing.
Additionally, we may share some of your information with our 3rd party partners when it is necessary to complete a purchase or service work on your behalf. This information may be used by these 3rd parties to contact you to help provide additional service you may require. We may also share your information with additional 3rd parties in the event that we are required to by law.
How We Don’t Use This Information
We will not, under any circumstances, share your information with any 3rd party for the purposes of allowing them to market products or services to you unless it is required in order to provide a product or service which you have requested.
We hate spam just as much as you do so we treat others as we would want to be treated. In the event that we collect your email address (say, you sign up for our newsletter) we may use it to contact you regarding what you signed up for (sending you the newsletters) but we will never spam your address or resell or give it to any third parties.
Information We Collect But Don’t Keep
In some cases, we may collect some slightly more personal information about you such as Credit or Debit card numbers in order to process a payment. This information is collected solely for processing a singular transaction and is not stored by us under any circumstances.
Changes To This Policy
Last updated: 1/7/2018